HOW WE DO ITOur Process for every job closely follows our “CL steps to happy”, regardless if it is a kitchen renovation or new custom home build. We believe every customer deserves our best so we make sure you get it.
STEP 1 « ENGAGE
Engage with our website and see what we are all about. Like us on Facebook and Instagram to see what is happening at Customline in “real-time”. If you like what you see give us a call or send us an email so we can get together.
STEP 2 « EXPLORE
We love stories and want to hear yours. What are your dreams for your project? What kinds of flooring and countertops do you dream of having? When do you want to start on your project? These are all questions we want to hear answers for. The only way we can exceed your expectations is if we know them.
STEP 3 « PREPARE
After hearing from you what your dreams are we gather our team of specialists and carefully craft a budget and schedule custom to your project.
STEP 4 « PRESENT
Once the budget and schedule are ready we will have you come into our office to meet with our team so we can do a thorough presentation for you of the budget and schedule. This is the time for questions to be answered and a plan to move forward is presented..
STEP 5 « BUILD
This is always the most exciting part of the process. This is when “pretty” happens because all the planning and prepping done before hand. We will introduce you to our Project
Management tool we use in house and ensure you are comfortable using it.
STEP 6 « COMPLETE
No project is complete until you have had a chance to walk thru it with your project manager and Lance to address any issues we find together. We want you to say“it’s perfect”, before we consider the job done. Once that happens the project is handed over for you to enjoy and “show and tell” to all your friends.
24267 61 Ave, Langley, BC V2Y 2G2